b8bd's Privacy Policy
Here is b8bd's complete and transparent explanation of how your personal information is collected, used, and kept secure.
This privacy policy applies to all services and websites on the b8bd platform. It may be updated from time to time. Continued use of the site after any changes means you have accepted the updated policy.
Introduction & Scope of Application
b8bd is a trusted online casino and sports betting platform in Bangladesh. We believe that protecting our users' privacy is one of our primary responsibilities. In this privacy policy, we clearly describe what types of information b8bd collects, the purposes for which it is used, who it may be shared with, and how your information is kept secure.
This policy applies to b8bd's website, mobile application (where applicable), and all related digital services. By using our services, you are considered to have read and agreed to the terms of this policy.
This privacy policy should be read together with b8bd's Terms & Conditions. In the event of any conflict, the provisions of the privacy policy will take precedence.
What Information We Collect
b8bd collects certain personal and technical information as needed to provide its services. This information is collected only for legitimate and necessary purposes.
2.1 Information You Provide
During account registration and use of our services, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Documents required for identity verification (national ID card or passport)
- Payment information (bKash, Nagad, Rocket, or Upay number)
- Address information (if required during the KYC process)
2.2 Automatically Collected Information
When you use the b8bd platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system information
- Login and logout times and dates
- Time spent on the site and details of pages visited
- Information obtained from cookies and similar tracking technologies
- Referrer URL (where you came from before arriving at our site)
2.3 Transaction Information
Records of all deposits and withdrawals on your account, betting history, and bonus usage details are stored securely in our system. This information is essential for financial security and fraud prevention.
Purpose of Using Your Information
b8bd uses collected information only for the following purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To keep all platform services running, including gaming, betting, deposits, and withdrawals.
- Identity verification and age confirmation: To ensure services are available only to those aged 21 or above.
- Processing financial transactions: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Fraud and scam prevention: To detect and prevent suspicious activity.
- Customer support: To resolve any issues you face and provide assistance.
- Marketing and communications: To inform you of relevant offers and updates, with your consent.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To analyze user experience and improve the platform.
Before using your information for any purpose beyond those listed above, b8bd will obtain your consent or update this policy and notify you accordingly.
Sharing Information with Third Parties
b8bd does not sell your personal information and does not share it unnecessarily with third parties. However, certain information may be shared in specific circumstances:
4.1 Service Partners
Trusted third-party providers that assist in operating b8bd's services (such as payment processors, technology support providers, and cybersecurity firms) may receive only the information necessary to provide their services. All such partners are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
b8bd may be required to disclose information on the basis of a legal order, court directive, or a lawful request from a regulatory authority. In such cases, only the specific information required will be provided.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may form part of the transferred assets. In such situations, b8bd will notify you in advance and data protection will continue under this privacy policy.
4.4 With Your Consent
Before sharing your information for any purpose other than those listed above, b8bd will explicitly obtain your consent.
Cookies & Similar Technologies
The b8bd platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the site.
5.1 Types of Cookies
- Essential cookies: Ensure the basic functionality of the site (login sessions, security verification). These cannot be disabled.
- Functional cookies: Remember your preferences (language, interface settings).
- Analytics cookies: Used to understand how users interact with the site. No personal identity is revealed.
- Marketing cookies: Used to show you relevant ads (subject to your consent).
5.2 Cookie Controls
You can disable cookies other than essential cookies by changing your browser settings. However, this may limit some features of the site. Contact our support team to learn more about managing cookies.
Data Security Measures
b8bd uses industry-standard technologies and practices to protect your information. The key components of our security framework are as follows:
- SSL encryption: All data transmitted on the site is secured with SSL (Secure Socket Layer) encryption.
- Password hashing: Your password is never stored in plain text — strong hashing algorithms are used.
- Access controls: Only authorized b8bd staff may access user information, and only on a need-to-know basis.
- Security audits: System security is regularly tested and evaluated.
- Data minimization: Only the information that is necessary is collected and stored.
- Secure payment environment: Transactions via bKash, Nagad, Rocket, and Upay are processed through the respective provider's secure gateway.
No security measure is completely impenetrable. In the event of a data breach, b8bd will promptly notify affected users in accordance with applicable law and take the necessary corrective action.
Data Retention Period
b8bd retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- All information is retained while your account remains active.
- Even after an account is closed, records of financial transactions, agreements, and identity verification documents may be retained for a defined period as required by law.
- After marketing consent is withdrawn, your information will no longer be used for communication purposes.
- Information from inactive accounts may be retained for a period of time after a defined inactivity period.
Contact our support team to find out the retention period for specific types of information.
Your Data Rights
As a b8bd user, you have the following rights over your own information:
8.1 Right of Access
You may request b8bd to tell you what information is held about you and to receive a copy of that information.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction through your account settings or via our support team.
8.3 Right to Erasure
In certain circumstances (such as where there is no legal obligation to retain the data), you may request that your information be deleted. This request can also be made alongside a request to close your account.
8.4 Right to Object to Processing
You may contact us at any time to object to the use of your information for marketing purposes or to withdraw your consent.
8.5 Right to Data Portability
In some cases, you may request to receive your information in a structured, commonly used format.
To exercise these rights, contact b8bd's support team. We will verify your request and respond within a reasonable time.
Protection of Minors' Information
b8bd's services are intended only for those aged 21 or above. It is not b8bd's intention to collect personal information from minors, and doing so is against our policy.
Age is verified during the registration process. If a user registers using false information and is later found to be a minor, their account will be closed immediately and the relevant information will be deleted.
If you become aware that a minor has registered on b8bd, please notify our support team immediately.
Third-Party Services & Links
The b8bd platform makes use of third-party provider services (such as payment gateways and game providers). These providers may have their own privacy policies, and those policies will apply when you use their services.
b8bd is not responsible for the privacy practices of third parties. We only work with providers who meet appropriate data protection standards.
Policy Changes & Updates
b8bd reserves the right to update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a notice in a prominent location on the site
- Requesting acknowledgment of the change at login
If you continue to use the service after a revised policy is published, you will be considered to have accepted the new policy. If you object to the changes, you may request to close your account.
The latest effective version of this policy will always be available on this page.
Applicable Law & Dispute Resolution
This privacy policy is governed by applicable law. Any dispute relating to data protection will be addressed through discussion in the first instance.
b8bd respects the privacy rights of its users and takes an active role in resolving any concerns. For any complaints or concerns regarding your information, please contact our support team in the first instance.
Information Contact
For any questions about this privacy policy, to exercise your rights, or to file a complaint, please contact our support team. We are available 24/7 to assist in Bengali and English.